Maverick,

The administrator menus in Community Answers did not appear to be set right so I updated CA to v 1.6.5 and it get this error message. I am using J 1.6.3 and the latest version of CA for 1.6.

This is the error I get after installing the CA component:

Error building Admin Menus



Not sure how to fix this to get the admin menus to appear right for the CA component.

Changes you made the other day for the Question area too small probably gone too

http://www.corejoomla.com/forum/community-answers/5639-question-area-is-too-small.html

By updating CA I probably over wrote the changes you made the other day for the resize of the Question and description field in the 2nd area for Asking a question. If I can get the change information you made I can update it myself. Otherwise I can send you the ftp info again. Knowing how and where to make the change I wont have to ask you as I can probably manage it myself.

Thanks for checking this out,

Randy

This is a Joomla known issue, I am not sure how to fix it at this point. I will try to make some modifications so that it will be fixed.

For the modifications done, I will post them here so that you can refer later.

Thanks Maverick,

I will do some more research to find a solution. The installation I have also has problems with the administrator menus for Jomsocial and the Configuration Administration for Joomla, so it must be something to do with the initial installation or something.

Randy

One issue I noticed before was, if you install JomSocial after CA, JomSocial will trash all CA menu items. Sound scary but that is true, I asked JomSocial guys to correct the issue but they did not care about it.

Anyway this issue seems to be the language entries problem. Try to copy entries from com_communityanswers.sys.ini file to administrator/language/en-GB/en-GB.menu.ini file. (I did not tested it but should work)

I also have this problem. Now I have two admin menus. How do I fix this? I have attached images for reference. I'm using CA 1.70

Uninstall the component and install again. That will fix the issue.

Hi,

Tnx for the reply. Unfortunately even deleting the component completely doesn't allow the deletion of the admin menus so what I did was after uninstalling, I deleted the menus manually in DB and then reinstalled. Fixed the problem. Tnx again!

Two menus:

I installed Community Answers 1.7.1 and now I have two menus for CA. I am not familiar enough with deleting menus using phpMyAdmin in CPanel so how can I remove the extra menu? I looked at the database but I am not sure what to delete.

I removed the CA component as suggested by Maverick and then installed CA 1.7.1 again and I still have two CA menus in the Components menu.

http://screencast.com/t/qCWEMTaxtdD

Any suggestions on how to remove the one that is not need would be appreciated.

RandyMac

Hi,

Making changes directly to your database is quite risky especially if you're not used to working directly backend. I suggest you do the following in order:

1. Uninstall Community answers completely. This is to have a cleaner view of what menu is really not included in the Database.

2. Create a full backup of your site. Very important!
- You can use any Joomla backup software. I personally use Akeeba:
extensions.joomla.org/extensions/access-...security/backup/1606

3. Determine what database name and database prefix to work on.
- Go to Administrator > Global Configuration > Server, then list down the database name (name1_name2) and database table prefix (name1_name3) being used.

4. Log in to your phpMyAdmin then click on the name of the database name you listed on step 3 (name1_name2). You should be able to see the prefix (name3) on most of the table listing you find there.

5. Browse through the table names and look for the menu table (name3_menu). Click on it.

6. Show all menus. This step could be skipped if you're comfortable with moving from one page to another in looking for the menu you are about to delete. You can do this by changing the option at the bottom to something like this:
Show: 1000 row(s) starting from row # 0 in horizontal mode and repeat headers after 100 cells, then press enter key.

7. Look for community answers' menus by looking at the 'path' column for something with 'communityanswers':
communityanswers/users
communityanswers/categories
communityanswers/answerapproval
....

8. Just delete only one entry, then open a new window and login to your admin account and see if the menu is completely gone on the admin side of website. If this is the case, start deleting those entries with the 'communityanswers' carefully. Be sure you only delete those entries with 'communityanswers'.

9. If you don't see the menus anymore on your backend menus, reinstall community answers. This should bring it back to normal.

10. Just in case the above fails, most probably you did something wrong with the steps. Do a restore of your site to bring it back to where it was before and try again.

hth!

Joe51,

Thank you very much for the step by step tutorial on how to fix the CA menus using phpMyAdmin.

I very much appreciate your assistance. I followed your steps and now Ca is working perfectly with only the right menus in the Component menu.

Randy McCallum