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TOPIC: How to format the email body text of invitations?

How to format the email body text of invitations? 3 years 1 month ago #6049

  • Wess
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Hi there,

Emailed invitations to take the survey sent to contacts in the addressbook,
arrive without any formatting. If you enter <br /> or \n these do not result in line breaks in the email that is received by the invited. Is there a way to format the email body text or at least use line-breaks?

Thanks and regards,
Last Edit: 3 years 1 month ago by Wess.
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Re: How to format the email body text of invitations? 3 years 1 month ago #6051

  • Maverick
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Does your email client html aware? The email message is sent in html mode so your client should understand html as well such as outlook.
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Re: How to format the email body text of invitations? 3 years 1 month ago #6054

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Hi Maverick,
Thanks for the swift reply. Are you sure this email is sent out as HTML formatted? All other emails sent by the same websystem show up formatted (I use Mozilla Thunderbird), only the email invitations do not.
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Re: How to format the email body text of invitations? 3 years 1 month ago #6056

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Hmm.. let me check (I am using same API, but still I will check once again)
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Re: How to format the email body text of invitations? 3 years 1 month ago #6066

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Hi Maverick, I will send you an email from the website so you can check how it looks in your own inbox.
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Re: How to format the email body text of invitations? 2 years 9 months ago #7614

I have the same problem. The email body is not formatted. see sample below!
Hallo Carlos, U bent uitgenodigd door InSu-media Suriname Online onderzoek om mee te doen aan een Survey gericht op de Surinaamse gemeenschap. Wij hopen dat u mee doet om de Surinaamse gemeenschap een stem te geven. Alle Surveys waaraan u deelneemt zijn anoniem en de individuele antwoorden zullen nimmer openbaar gemaakt worden. survey link: www.insu-media.com/index.php/take_survey...9YU2JITva6sbF2jFETlJ Met vriendelijke groeten Insu -Media Suriname Online Onderzoek

Settings:
DEFAULT_EMAIL_BODY="Hello {name},<br/><br/>U bent uitgenodigd door InSu-media Suriname Online onderzoek om mee te doen aan een Survey gericht op de Surinaamse gemeenschap.<br/><br/>Wij hopen dat u mee doet om de Surinaamse gemeenschap een stem te geven.<br/><br/>Alle Surveys waaraan u deelneemt zijn anoniem en de individuele antwoorden zullen nimmer openbaar gemaakt worden.<br/><br/>survey link: <br/><br/>{link}<br/><br/>Met vriendelijke groeten<br/><br/>Insu -Media<br/>Suriname Online Onderzoek"

Outlook 2007
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Re: How to format the email body text of invitations? 2 years 9 months ago #7616

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Carlos,

Send me email through contact form.
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Re: How to format the email body text of invitations? 2 years 2 months ago #10745

Was this ever resolved? I am seeing the same issue.
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Re: How to format the email body text of invitations? 2 years 2 months ago #10750

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Hi Mark,

What is the Joomla version you are using?
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Re: How to format the email body text of invitations? 2 years 2 months ago #10753

Version 2.5.4
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Re: How to format the email body text of invitations? 2 years 2 months ago #10755

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Looks to be the html content is being stripped in j2.5 but works fine in other versions. Can you send me a mail through contact form, I will give you a quick fix file.
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Re: How to format the email body text of invitations? 2 years 2 months ago #10756

I just submitted a request on the contact form...
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Re: How to format the email body text of invitations? 2 years 2 months ago #10770

The patch you sent fixed the problem!
Thanks!
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