Survey system down after update

kcalvis
kcalvis
  • kcalvis
  • 7 months ago

After update process from joomla, my site is down with a blank page.

After using debug, I find the problem is from the survey system component.

I tried to reinstall but it keeps fail.

Every time when I get the site alive again, I tried to install the following:

1. com_cjlib_v2.2.0.zip (can install)

2. pkg_cjlib_v2.5.6.zip (keep error)

3. pkg_communitysurveys_v4.3.3.zip (can install)

When install the 2, the front page and the administrator managing page of the site shows me this "Parse error: syntax error, unexpected '[' in /home/hkannhk1/public_html/main/libraries/cjlib/vendor/react/promise/src/functions.php on line 15"

After I install again the 1, all seems alive again but the component of the survey system die. "Fatal error: Class 'CjScript' not found in /home/hkannhk1/public_html/main/administrator/components/com_communitysurveys/controller.php on line 41"

Only the "Categories" inside the component is still workable. All other function dies, including "dashboard" and "survey"...

CjLib API is working well.

 

What can I do at this moment?

 


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