Internal Server Error on installation / blank page
Internal Server Error on installation / blank page
Hi there, I'm having trouble on installing the package on a website. I'm getting an "Internal Server Error" on trying to install the package and a blank page on trying to install the component out of the package.
I tried this on several websites / servers, always with the same resault.
I took a look to the error log of my testserver and I found this:
AH01071: Got error 'PHP message: PHP Warning: require_once(/var/www/vhosts/XXX/XXX/components/com_cjlib/framework.php): failed to open stream: No such file or directory in /var/www/vhosts/XXX/XXX/administrator/components/com_communitysurveys/communitysurveys.php on line 13nPHP message: PHP Fatal error: require_once(): Failed opening required '/var/www/vhosts/XXX/XXX/components/com_cjlib/framework.php' (include_path='.:/opt/plesk/php/7.1/share/pear') in /var/www/vhosts/XXX/XXX/administrator/components/com_communitysurveys/communitysurveys.php on line 13n', referer: https://XXX/administrator/index.php?option=com_installer